If you’re serious about AliExpress drop shipping, you’ll need upsells to make it work in the long-run. You’ll miss out on extra free money otherwise, especially if you’re using paid traffic sources such as Facebook Ads and Google Ads. They won’t pay for themselves over time if you don’t use whatever means possible to get the most out of each paying customer.
Enter Tristan Broughton’s Sweet Upsell (the same guy behind Product Winner Blueprint and Google Ads Ecom Academy), an app to assist drop shippers with maximising their stores’ profitability at an affordable, yet fair price point.
Sweet Upsell came to be after Tristan Broughton experienced a couple of issues with One Click Upsell (OCU). His biggest pain points with OCU are that it is incompatible with his brand store which provides Afterpay as a payment option, and the inability to create upsells for every product he tests on his drop shipping store.
The app comes at a cost of $19.99/month, or $13.99/month for an annual plan. No hidden fees, upsells, or transaction fees charged per sale made via the app. Another perk is that you don’t pay a single cent for the app until it gets you its first sale. This is really considerate of Tristan, because he doesn’t want to charge you for something that’s not getting you results!
Sweet Upsell is currently only available to those in the know, or anyone who has purchased his courses. It’s compatible with Shopify only, and your only means of payment is to pay directly with your credit card details. This is a bit annoying, as having other payment options available like PayPal would be helpful.
With all that out of the way, let’s get into the Sweet Upsell review.
Sweet Upsell Review
Once you have the app installed and login with your credentials, you’ll be taken to the Upsell Offers dashboard. It details your upsell statistics and the upsells you have created, along with individual statistics and all that good stuff.
Before you get started though, you’ll need to install some code into your store such that your upsells will display properly; check the very bottom of the page for more information on how to do this. Accompanying video tutorials are also available to assist you with this; also be sure to check out the Support page for other how-to video tutorials.
(For product protection reasons, the product names below are censored.)
Now onto the fun part!
Best Sellers/Product Repeat
First off, when you’re just getting started with the app, you’ll notice that there are already two post-purchase upsells: Best Sellers and Product Repeat. Best Sellers show off your store’s best sellers, although really, you can select any product you want to upsell to your customers. Product Repeat shows your customer the same exact product they just purchased, but with a major discount applied.
From my experience, Best Seller upsells don’t work that well, as they usually just consist of a mish-mash of your store’s best selling items from different categories, if you’re running a general store. Product Repeat upsells, on the other hand, perform much better as the customer can purchase the same exact product they just purchased at a significantly discounted price, if they wish.
You can’t delete either upsell, but you can turn them off if you wish. You can only have one of these two upsells active at any time.
When you go on to create an upsell, you have the option to create a pre-purchase or post-purchase upsell.
Choose a product to set off that upsell offer for, i.e. the trigger product, and whether to upsell individual products irrespective of category, or upsell products within an entire collection. You have the option of a percentage type discount or a fixed amount discount, whether or not to auto-apply, and what devices you want the upsell to appear on.
Post-purchase upsells in desktop or mobile view can be previewed from your upsells dashboard at any time, too. (No pre-purchase upsell previews are available at the time of writing this review.)
Pre-purchase upsells are displayed when customers are taken to the payment options page. If the products involved in the upsell include ones with multiple variants, only the first variant of the item will be selected if you disable variant selection during the upsell creation process. Best of all, however, they don’t abruptly interfere with the checkout process in an in-your-face kind of manner, à la popups that appear after “x” amount of seconds.
Post-purchase upsells, as their name suggests, are displayed to the customer after they make their initial purchase. Complemented with a countdown timer, you can set it to run for 5/10/15/20/60 minutes for some scarcity. An update with post-purchase upsells now allows you to either charge shipping or not for customers who take up on a post-purchase upsell offer.
Upsell creation aside, you also have the option to change the colour scheme of your upsell; you can configure the colours of the “Add to Order” button and text for price and headlines.
If your store charges customers a currency that doesn’t use the dollar sign ($), just replace the default dollar sign with whatever currency symbol your store uses.
Sweet Upsell initially lacked the ability to translate the app text, which was an issue for non-English stores. An update implemented a workaround for this, so now you can add translations for the app text.
Facebook Support Group
With the app also comes a Facebook support group revolving around the app. You can exchange tips, report app issues, and share feedback on the app. You will also receive news on any upcoming updates directly from the developers themselves.
Money Back Guarantee
The app comes with a 30-day money back guarantee. If, for whatever reason, you’re dissatisfied with your purchase, you can contact support and request a full refund; no questions asked.
Sweet Upsell is an easy to use app for anyone regardless of their experience in eCommerce, and is a must for those who are doing AliExpress drop shipping and actively running paid ads. It comes at an affordable price point, doesn’t charge you any transaction fees per purchase made via the app, and doesn’t obnoxiously disrupt the checkout process.
The app, combined with Google Ads, will be the true bread and butter of your AliExpress drop shipping store, to ensure you’re getting the most out of every buying customer. Want to find out more about running a profitable store using Google Ads? Check out Google Ads Ecom Academy (or you can read my review first).
Support is very responsive and helpful, and is easy to reach out to, whether you’re contacting them directly or posting on the Facebook support group. I expected no less of Tristan Broughton; he never fails to disappoint with what he provides to his followers and/or anyone who purchased his courses!